Terms and Conditions

Terms and Conditions

Summary:

  • Removal jobs can be quoted either at fixed price or at hourly rate.
  • There is a minimum charge for 2 hours on all jobs charged at hourly rate. After that jobs are charged in half hour increments.
  • Payment terms are cash or cheque upon completion of the job unless pre-arranged terms are agreed to in advance.
  • The customer is responsible for organizing and paying for parking space for our vehicles.
  • All parking fines must be reimbursed by the customer to the move coordinator upon completion of the job.
  • London House Removals Ltd reserve the right to collect additional charges for items and/or due to circumstances not declared during the booking process.
  • We have a £ 35,000 Goods in Transit insurance policy for furniture removers.In our hands your goods will be covered,subject to an excess charge of £150 per claim.
  • Any loss or damage of the goods must be reported in writing within five working days after completion of the removal job. Failure to do so will invalidate the claim.
  • The following items are excluded from our service unless agreed otherwise in writing prior to the removal day: living creatures, food and drink, furs, jewellery, watches, precious metals and precious stones, fine art objects, deeds, bonds, bills of exchange, promissory notes, money or securities for money, stamps of all kinds, manuscripts and other documents.
  • London House Removals Ltd cannot accept responsibility for any accidental damage or loss caused by our movers if the customer has an unpaid balance owed to us.

For full Terms and Conditions, please, click here!

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